Privacy Policy

We respect your data and only collect what’s needed to generate your digital report.

Overview

This Privacy Policy explains what information SoulDecoded (“we”, “us”) collects, how we use it, and your choices. This site is currently in a pre-checkout phase; payment processing and email delivery will be enabled soon.

Effective date: August 23, 2025

Information we collect

  • Intake data (required): Full Birth Name and Date of Birth — used to generate your report.
  • Optional data (coming soon): Email address for delivery and updates; payment information handled by Stripe.
  • Technical data: Basic logs (IP, browser, device) for security and troubleshooting.
  • Cookies: Essential cookies for site operations. Analytics cookies may be added later with clear notice and controls.

How we use your information

  • Generate your report: We use your Full Birth Name and DOB to build your selected digital report.
  • Provide downloads: We make a PDF of your report available to you.
  • Operate and secure the site: Diagnose issues, prevent abuse, and improve reliability.
  • Communications (coming soon): If you opt in and provide an email, we may send your report link/receipt and service notices.

Sharing & processors

  • No data selling: We do not sell or rent your personal information.
  • Service providers: When enabled, payments will be processed by Stripe. They receive only the data needed to process your payment and are responsible for their handling of it.
  • Legal & safety: We may disclose information if required by law or to protect our rights, users, or the public.

Data retention

  • Intake data: Kept only as long as needed to generate and support your report.
  • Reports & PDFs: We aim to retain a copy for limited time to support re-download and support requests. You can request deletion at any time.
  • Logs: Short-term security logs are kept for site health and abuse prevention.

Your rights & choices

  • Access: Request a copy of your personal information we hold.
  • Correction: Ask us to correct inaccurate information.
  • Deletion: Ask us to delete your personal information and any stored report/PDF.
  • Cookies: You can control cookies through your browser; analytics cookies (if added) will include opt-out controls.

To exercise your rights, email support@souldecoded.com. We may need to verify your identity before processing requests.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is 100% secure; please use the site responsibly and contact us if you believe your account or data may be at risk.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us to delete it.

International users

We operate in the United States. If you access the site from other regions, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices. We’ll post the new policy with an updated effective date.

Contact us

Email: support@souldecoded.com

This page is for informational purposes only and is not legal advice.